Skip to content
MountJoy Door & Opener Co.Open 24/7 (289) 301-7401
A person holding a clipboard examines the interior hardware of a closed garage door. — Garage Door Tune-Up, Box Grove

Repairs · Box Grove

Garage Door Tune-Up

Twice this week the door started closing, stopped a metre from the floor and reopened on its own. One of the little sensor lights near the floor blinks instead of glowing steady, and the wall button has to be held to close it.

In plain words

The visit follows a set order. First the technician watches a full cycle, up and down, from a safe distance, noting where the noise, shaking or hesitation lives. Then the door is closed and inspected hardware by hardware, from the bottom brackets to the torsion shaft. The manual release is pulled and the door is lifted by hand to feel the balance. Only then does the work start: fasteners, lubrication, opener adjustments and sensor alignment. A second cycle and the reversal tests close the visit, and the difference between the first run and the last is the measure of the tune-up.

Sound familiar?Box Grove

The call
On windy nights the door rattles in its frame, there is a line of daylight along one side, and the bottom seal has gone hard and flat. Leaves and fine snow drift in underneath and the garage never seems to hold its temperature.

NextHow the visit goes

Garage Door Tune-Up · Box Grove

How the visit goes

Technician in a cap and safety glasses fitting a paneled garage-door section against the track hinges, with a drill on the floor. — Box Grove
  1. Scene 1

    Watching one full cycle first

    Before a wrench comes out, the technician stands clear of the opening and runs the door all the way up and all the way down. They are listening and watching at the same time: where the squeal starts, whether the sections shake at a particular height, whether the door hesitates at the curve of the track, how it lands on the floor, and whether the opener labours or hums. Each observation is tied to a spot on the door or a point in the travel. That map guides the hands-on inspection that follows and gives a fair comparison at the end, when the same cycle is run again after the work.

  2. Scene 2

    Setting travel and force on the opener

    The opener has two settings that drift over time: how far the door travels, and how much force it applies before deciding something is in the way. The technician runs the door and adjusts the down travel so the door seals firmly on the floor without bowing the top section or crushing the seal, and the up travel so it stops fully open without the trolley hitting the stop. Force is set as low as will reliably close the door, because a low force setting is what lets the door reverse gently on contact. On a sectional door the arm is kept from passing straight up and down at the closed position, which protects the top section and the rail.

  3. Scene 3

    Two safety tests you can repeat every month

    You leave knowing how to run the same two tests the technician ran. With the door open, start it closing and wave a broom handle through the photo-eye beam: the door should stop and return fully open. Then lay a 2x4 flat on the floor under the centre of the door and close it: the door should reverse when it touches the board. Manufacturers ask for both tests monthly and after any adjustment. A door that stops on the board rather than reversing needs its down travel or force reset, which the record explains, and a door that fails again is a reason to call. The tests take two minutes and are the heart of a safe opener.

In the van

  • Silicone or lithium garage door lubricant
  • Replacement hinges
  • Jamb and header weatherstrip
  • 2x4 test block and tape measure
  • Hinge screws and track bolts

What shapes the quoteMount Joy Door & Opener Co.

Time since the last service
A door serviced last year needs a lighter touch than one that has never been looked at, where every fastener may want attention and the sensors and limits are far from where they should be.
Track alignment
Tightening track bolts is included. A track that has been pulled out of line or dented by a vehicle needs straightening or a section replaced, and that is quoted as its own repair.
Season and weather
A winter visit can include freeing a seal frozen to the slab and working with thickened lubricant before the tune-up proper can begin, which adds time to the visit.

FeesSame any hour

Have it ready

Before you call · 0 / 3

(289) 301-7401

Things people wonder

My door has a lock bar. Should it be used with an opener?

Not while the opener is connected. If the slide lock is engaged and someone presses the remote, the opener pulls against a locked door and can bend the top section or strip its gear. On a door driven by an opener the lock is usually disabled or removed during a tune-up, and the opener's own hold on the door provides the security. If you want a manual lock for holidays, the technician can show you how to use it safely with the opener unplugged.

The sensor light is blinking. What does that mean?

On most openers a steady light on each photo-eye means the pair are aligned and seeing each other, and a blinking light means the beam is interrupted or the sensors are out of line. Common causes are a bracket nudged by a bin or a tire, dust or salt film on a lens, low sun at a certain hour, or a chafed wire. During a tune-up the lenses are cleaned, the brackets straightened, the pair realigned and the wiring checked back to the opener.

How do I test the safety reversal at home?

Two tests, once a month. With the door open, press close and wave a broom handle through the photo-eye beam near the floor: the door should stop and go back up. Next, set a 2x4 flat on the concrete in the middle of the opening and press close: the door must reverse when it meets the board. If it stops on the board without reversing, the down travel or force setting needs adjustment, and if it fails after that, book a visit.

Box Groveinformation

YorkOntario

Garage Door Tune-Up · Markham, Mount Joy, Cedar Grove, Locust Hill

Town
Box Grove, York
In business
30 years
Hours
Open 24/7
Nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

2021 census: what it means at the door

Every square is one home in a hundred.

  • 19 in 100 homes · newer homes
  • About 19% of homes in Markham were built in 1980 or earlier, according to the 2021 Census.Openers in newer homes usually already have photo-eyes and rolling-code remotes, so the common work is settings rather than upgrades: adjusting force and travel limits, replacing a worn gear or logic board, and adding a keypad, a second remote or a phone controller.
  • Single-detached houses make up about 56% of homes in Markham (2021 Census).A blend of housing means a blend of garages: spacious attached garages with full headroom on the detached lots, and tight tandem garages with little side room in the attached units. Openers, tracks and springs are all sized at the door rather than assumed from the street.

Source: Statistics Canada, Census Profile

Open Box Grove in Google Maps

On-site assessment

Request a visit.

Twice this week the door started closing, stopped a metre from the floor and reopened on its own.

(289) 301-7401, open 24/7.